Shipping policy

Shipping Policy

Last updated: 06-jun-2026

At Koolbee, we want to ensure you receive your orders as quickly and smoothly as possible. This policy outlines our shipping procedures, timelines, and costs.

1. Order Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates and Estimates

We offer the following shipping options:

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	3-5 business days	Free
Cash on Delivery (COD)	3-5 business days	Free

Free Shipping: We offer free shipping on all orders.

3. Shipping Destinations

We currently ship to all addresses within India.

4. How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.

5. Missing, Lost, or Damaged Packages

Damaged Items: If your order arrives damaged, please email us as soon as possible at koolbeeclothing@gmail.com with your order number and a photo of the item’s condition.
Lost Packages: If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at koolbeeclothing@gmail.com with your name and order number, and we will look into it for you.